Alternatives · Call tracking
Aircall alternatives: 6 options compared
The short answer
Small teams look past Aircall because its plans are priced per licence with a three-licence minimum. CallHippo, KrispCall and Calilio are virtual phone systems aimed at smaller teams, 800.com focuses on toll-free and vanity numbers, Dialpad builds AI transcription into its phone system, and RingCentral bundles phone, video and messaging. None of them is call attribution; for that, see call tracking.
On this page 5 sections
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Why people switch from Aircall
- Licence minimum. Aircall's Essentials plan was priced from $30 per licence per month, billed annually, with a minimum of 3 licences, in October 2026.
- Solo or two-person teams. A minimum of three seats is more than some small businesses need.
- Number needs. Some businesses mainly want a toll-free or vanity number that forwards to mobiles.
What to check before switching
- Number availability in every country you need, and porting of your existing numbers.
- Call quality on your own network during a trial.
- CRM and helpdesk integrations you depend on.
- Whether you also need attribution. A phone system logs calls; it does not tell you which ad made the phone ring.
The options
Listed alphabetically, not ranked. Descriptions come from each vendor’s own site as of October 2026; we have not tested these products in a live account. Prices appear only where we read them on the vendor’s pricing page.
800.com
Best for: if you mainly want a toll-free or vanity number
Toll-free, vanity and local numbers with call forwarding, routing and call analytics, for businesses that want a memorable number.
Calilio
Best for: if you want a low-overhead virtual business phone
Virtual business phone numbers for calls and texts, with call recording and analytics, aimed at small teams.
CallHippo
Best for: if you want a virtual phone system for small sales teams
Virtual phone system with numbers in many countries, call routing, recording and CRM integrations.
Dialpad
Best for: if you want AI transcription built into the phone system
Cloud phone system with AI-generated transcripts, summaries and coaching, plus meetings and contact centre options.
KrispCall
Best for: if you want shared numbers and CRM integrations
Cloud telephony with virtual numbers, shared numbers, call recording and integrations with common CRMs.
RingCentral
Best for: if you want phone, video and messaging in one suite
Unified communications with business phone, video meetings, team messaging and contact centre products.
Migration notes
- Port numbers in a quiet week and keep the old service until the port completes.
- Recreate call flows (business hours, IVR menus, ring groups) and test each path.
- If you track calls from ads, check your call tracking platform forwards correctly to the new system.
Head to head: Aircall vs RingCentral and Aircall vs CallHippo. More options: best virtual phone systems. For attribution: call tracking explained.
Questions
- Is Aircall a call tracking tool?
- No. Aircall is a cloud phone system for routing, recording and logging calls. It does not tie a call to the ad, keyword or page that produced it. That is what call tracking platforms such as CallRail and WhatConverts do.
Sources
Read next
Call tracking and attribution
Which ad, keyword or page made the phone ring?
Call tracking explained: how it works and who needs it
What call tracking is, how dynamic number insertion works, which businesses benefit, and what to check before you buy a platform.
How to track phone calls from Google Ads
Three ways to track calls from Google Ads (call assets, website call conversions and a call tracking platform), what each one misses, and how to set them up.