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Spec sheet · Surveys and feedback

SurveyMonkey

By the editors of Analytics1.comLast reviewed 19 October 2026

The short answer

General-purpose online surveys, from quick polls to structured market research.

On this page 4 sections
  1. Spec sheet
  2. What SurveyMonkey does
  3. Who it fits
  4. Alternatives

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Spec sheet

REF SURVEYMONK
Templates
400+ survey templates
AI
AI survey generator
Research
Research panel for reaching respondents
Free tools
NPS, margin of error, sample size and A/B significance calculators
Free plan or trial
Free Basic plan
Starting price
Team Advantage from $30 per user per month, billed annually (minimum 3 users)As of October 2026, from SurveyMonkey’s pricing page. Prices change; check before buying.

What SurveyMonkey does

SurveyMonkey is one of the longest-established online survey tools. It covers question building with a large template and question library, distribution by link, email and embeds, and analysis with filters, cross-tabs and exports.

It suits surveys sent to a list or a research audience, including customer satisfaction, employee feedback, event feedback and market research.

A good fit for

  • Email surveys to customers, members or staff.
  • Market research with structured questions.
  • Teams that want templates and simple analysis without set-up.

Probably not for

  • Teams that mainly need surveys triggered inside a web app by user behaviour.

Alternatives

Where we discuss SurveyMonkey

This spec sheet is based on SurveyMonkey’s own published materials, read on 18 October 2026. We have not run the product in a live account, and features change; confirm anything important with the vendor. SurveyMonkey is a trademark of its owner; its mention here does not imply endorsement. See our editorial policy.