Comparison · Surveys and feedback
Survicate vs Hotjar (Contentsquare) for on-site feedback
The short answer
Hotjar is best known for heatmaps and session recordings with surveys alongside, and its pricing now sits on Contentsquare's site: hotjar.com/pricing redirects to Contentsquare's pricing page, which lists a free Experience Analytics plan and Voice of Customer surveys from $79 per month. Survicate is a survey tool first, running the same survey across website, in-product, mobile, email and link, with AI categorisation and 25+ integrations. If the question is where people get stuck on a page, start with heatmaps and replays; if it is what customers think, across channels, start with Survicate.
On this page 4 sections
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Side by side
| Survicate | Hotjar / Contentsquare | |
|---|---|---|
| Built for | Multi-channel surveys and feedback analysis | Heatmaps, session replay and funnels, with surveys |
| Survey channels | Website pop-ups, in-product, mobile, email and link | Website surveys |
| Heatmaps and replays | No | Yes, on every plan including Free |
| Entry price | Growth from $114 per month, billed annually | Free plan; Growth from $39 per month; Voice of Customer Growth from $79 per month |
| AI analysis | Text answer categorisation on all plans; AI sentiment from Pro | Sense AI chat and summaries from Growth |
| Trial | 10 days, no card | Free plan |
When Survicate fits better
- You want one feedback programme across web, app, email and support channels.
- NPS, CSAT and CES tracked over time, sent to your CRM or helpdesk.
- Product teams who need answers from signed-in users inside the product.
When Hotjar fits better
- Conversion work on landing pages and checkouts, where watching behaviour is the point.
- You want to start free with heatmaps and replays.
- A short on-page survey is enough alongside the recordings.
Many teams use both kinds of tool: behaviour shows where a page fails, and a one-question survey on that page asks why. Read heatmaps and session recordings explained before installing recordings; consent rules apply to them.
More options: Hotjar alternatives, best heatmap and CRO tools and best survey tools.
Based on each vendor’s published features as of October 2026. We have not tested these products in a live account. Product names are trademarks of their owners.
Questions
- Is Hotjar part of Contentsquare?
- Hotjar's pricing page redirected to Contentsquare's pricing page in October 2026, where plans are sold as Contentsquare Experience Analytics and Voice of Customer.
- Does Survicate have heatmaps?
- No. Survicate is a survey and feedback tool. For heatmaps and session recordings you need a behaviour analytics tool such as Hotjar, Microsoft Clarity or a similar product.